Do you know why you’re lost a customer? If so, fix the cause of the problem so that it won’t…
Continue ReadingShould You Sell Your Business Now?
In today’s economy, the question of what business owners should do regarding retirement and succession planning is urgent and topical.…
Continue ReadingManagement Made Easy
We’ve all seen the 4M’s of marketing, I’ve also seen the 12C’s of marketing and the 5P’s of professional services…
Continue ReadingExit Planning
When we meet with you we will usually talk a lot about Exit Planning and Succession Planning. WHY? We are…
Continue ReadingPost Acquisition Management
Whether you have acquired a company to run as owner/manager or to merge with other businesses, there are important management…
Continue ReadingHow Much Is Your Business Worth?
Well, it’s probably not worth “what you want to pay off some debts, buy a new investment property or take…
Continue ReadingKeep In Touch Marketing
Many businesses lose customers due to poor customer service. Just as many are lost because you forgot about them, and…
Continue ReadingYellow Pages Advertising Guide
I have a very detailed guide to advertising in the Yellow Pages which is free to anyone who wants it.…
Continue ReadingBusiness Coach – why would you need one?
I’m often asked by business owners and business managers “why would I need a coach”? Well there’s a lot of…
Continue ReadingBeat This For Lost Customers !
Vodafone Australia has just announced that they have lost 375,000 customers in the first 6 months of 2011. The cause,…
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